WHAT ARE YOUR NEEDS?
Our process begins with a conversation which can be done in person, over the phone or with Skype/FaceTime. Don’t live in Chicago? Not a problem! We work with clients from all over the world. In our initial conversation we’ll discuss you, your wedding or event, and any specific inspiration you have for your project. Feel free to bring or send pictures, swatches or anything that inspires you!
Once we determine services, look, & feel, you'll receive a custom quote and timeline of completion. Our estimate is specifically tailored to your needs and we strive to make this process as easy as possible. Once you receive your estimate, please don’t hesitate to contact us with questions. Your project is placed on our production calendar upon approval of the estimate and payment of a 25% deposit.
ALREADY HAVE YOUR PRODUCT / PAPER GOODS?
Some clients have an exact idea of what types of envelopes, paper goods, or surface they want us to transform - GREAT! Once you have your product, we're happy to provide contact-less pick up or delivery, or you can ship the product directly to us.
NEED HELP FINDING THE RIGHT PRODUCT?
We're here to help!
These days, there are many types of paper products. To top it off, adding calligraphy to unique surfaces outside of paper goods is becoming more and more popular. During your consultation, we can discuss your needs and style and find the right product for you. Once we have an idea of what you like, we'll be happy to help you place any orders of samples or the goods themselves.
Errors and ink splatter are inevitable with hand-written work, so please be sure to order extra envelopes, place cards, etc. We request at least 15-20% extra to accommodate for these errors and ink splatter as well as any last minute additions or changes. We'll discuss this during the consultation process as well.
Once we receive your product and are ready to get started, we’ll need the final version of your words – names and addresses for envelopes, names and table numbers for place cards, letter for wedding vows, content for chalk board signs, etc.
All lists should be submitted in a word processing or spreadsheet format and must be submitted in the exact format you want them written, so please go through your list thoroughly before submission. Things to think about - do you want the Address state spelled out or abbreviated (Illinois vs. IL). Our team is happy to consult you on proper formatting depending on your preference of formal or informal.
STUFFING & SEALING
Stuffing, sealing, and mailing your invitations, holiday cards, or announcements can be time consuming and we understand that life can get in the way. For this reason, we offer a special service in which our team assembles, seals, and drops the final product in the mail for you! We pick up the necessary postage from the post office and add the expense to your final invoice as a separate line item.
If you would like your items shipped directly from your home town - we're happy to ship everything to you ready to go, so all you have to do is drop the completed products at the post office.
If you are in the Chicago area, we are more than happy to provide a contact-less delivery or pick up! Otherwise, we can ship your completed project directly to you!
Your deposit is applied to the final balance on your invoice, and all invoices must be paid in full prior to the handoff or shipment of your final product.